Service Level Options

Data Financial - Equipment Service

Data Financial, Inc. provides a variety of equipment maintenance options.

Level 1 – Pay As You Go

Pay for services when you need them. 

Services Included:

  • Rapid response service dispatch
  • Equipment serviced on a time and materials basis
  • Service call charge includes first hour on-site service
  • Additional work will be billed in quarter hour increments
  • Parts are not included

Level 2 – Maintenance Contract

Help keep your equipment in top condition. Yearly maintenance and service visit often alleviates problems in advance. 

Services Included:

  • Rapid response service dispatch
  • Free – All equipment under contract serviced free of labor charges
  • Free – Annual preventive service including inspections and performance tuning
  • Free – Technical phone support
  • Loaner equipment (if available – at a discounted rate)
  • Parts are not included

Level 3 – Full Service Contract

Gives maximum peace of mind when equipment needs require 24/7 up-time. 

  • Rapid response service dispatch
  • Free – All equipment under contract serviced free of labor charges
  • Free – Annual preventive service including inspections and performance tuning
  • Free – Technical phone support
  • Free – Loaner equipment (if available)
  • Free – Parts needed for repair (not including wearable, consumable, or discontinued parts)